Malaysian Courier GDEX Moves From Signature Antivirus to BlackBerry's AI-Driven Cylance Security
GDEX, a Malaysian express delivery firm with 10,000 staff, has deployed BlackBerry's CylancePROTECT and CylanceOPTICS as it drops signature-based antivirus.
GDEX (GDEX Bhd), one of Malaysia's leading express delivery companies, has rolled out BlackBerry's AI-driven security software, according to BlackBerry Limited. The courier, which also operates in other South-East Asian markets and employs 10,000 people in total, is making intelligent cybersecurity a central part of its digital transformation.
From signatures to prevention first
The deployment marks a deliberate change of strategy for GDEX. Instead of relying on signature-based antivirus (AV), the company has adopted a prevention-first model built on BlackBerry's CylancePROTECT and CylanceOPTICS, which give it continuous protection and detection across its whole ecosystem.
BlackBerry says the effect of streamlining GDEX's security software stack around Cylance AI was immediate. Malware threats were eliminated, alert fatigue fell and, importantly for the business, time and resources were saved because far less human intervention was needed.
Melvin Foong, chief information officer at GDEX Bhd, tied the decision to rising competition and the continuing digitisation of the supply chain. In his account, BlackBerry Cylance AI has let GDEX automate its cybersecurity quickly and reach the level of resilience the company requires. Signature-based tools, he said, are no longer enough to protect the organisation. After weighing the alternatives, GDEX picked what Foong called "the world's most mature cybersecurity AI engine" to serve its top priority: keeping customer data secure and trusted.
How the Cylance products work
CylancePROTECT handles endpoint protection (EPP) and CylanceOPTICS handles endpoint detection and response (EDR). Both are automated and prevention-first, and they rely on artificial intelligence (AI) and machine learning (ML) to guard against malware infections and possible data breaches. BlackBerry cites a recent case in which an attempted breach at an Indonesian company was stopped after the Cylance AI engine found and removed crypto-jacking malware.
Because Cylance AI worked so quickly, improving visibility of endpoints and stopping sophisticated threats, GDEX plans to widen its AI-led security strategy by adding CylanceGATEWAY and CylancePERSONA. The goal is to simplify and secure its infrastructure from end to end.
Shishir Singh, executive vice president and CTO of BlackBerry Cybersecurity, said logistics and the supply chain are growing enormously while working in tough conditions, with huge ecosystems of endpoints under attack. Speaking for a company that describes itself as a leading provider of intelligent cybersecurity, he said BlackBerry was very pleased to help GDEX shift to a proactive, preventive approach that should both deter cybercriminals and protect the integrity of its data.