From 2 November, Singapore Police Call From One Number, 6000 0999, to Fight Impersonation Scams

From 2 November, outgoing calls from the Singapore Police Force come from a single number, 6000 0999, followed by an SMS from the "gov.sg" sender ID that tells the person how to reach the police. The police are the first government agency to use a single caller ID, according to a joint release by the Ministry of Digital Development and Information, IMDA, Open Government Products and the police.

The number only makes calls. It can't receive them, and it is never used over WhatsApp or Telegram.

Why one number

Until now, officers called from their own office lines and mobiles. Government-official impersonation scams have grown: AsiaOne reports cases rose from 1,504 in 2024 to 3,363 in 2025, and losses from S$151.3 million to S$242.9 million. The Home Affairs ministry announced the plan in February, describing "a single, easily recognisable prefixed number which all SPF officers will use to call members of public".

In October alone, police counted at least 59 cases in which scammers posed as staff of the telco SIMBA and then as government officials, with losses of at least S$1.3 million.

Other agencies still use their usual numbers; for them, the joint release says, "We are studying the implementation arrangements".

What to do with a call that claims to be the police

• The Home Affairs ministry's guidance is that an unknown caller claiming to be from the police "is likely a scam".
• To follow up on a call, use the police feedback portal or the feedback hotline, 1800-358-0000.
• Government officials won't ask you to transfer money or hand over valuables, ask for banking logins, have you install apps from outside the official stores, or transfer your call to the police.
• When in doubt, call the 24-hour ScamShield helpline on 1799.