2017 Press Releases

November 03, 2017

LegalShield's IDShield Identity Theft Solution Leads the Industry in Features and Value

LegalShield, one of the leading providers of affordable legal plans and the IDShield identity theft solution for individuals and families, leads the identity theft protection service industry with the most robust set of consumer protection features on the market today.
“IDShield is the best choice for both individuals and families and it’s clear to anyone looking at a comparison of features among products that claim to offer identity protection,” said Jennifer Stueckler, Senior IDShield Product Manager at LegalShield. “Not only does IDShield offer the most complete list of features and functions, it is the only protection product that includes full restoration services, handled by dedicated licensed private investigators trained in helping people recover from a hack or another form of ID theft. To us, this expert involvement, combined with emergency service 24/7, makes IDShield the best and only choice. The IDShield app puts these key features in the palm of consumer’s hands,” continued Stueckler.
Beyond expert help in recovering from the theft of one’s identity or the theft of personal information, IDShield is unique in detecting actual fraud based on a Social Security number, not merely monitoring. This is known as Social Security Number Skip Trace, a technique wherein an IDShield private investigator can uncover potential fraud by looking at databases that have restricted access based on certifications. The general public cannot access these databases.
Further, IDShield includes a limited power of attorney feature that empowers a dedicated private investigator to act on one’s behalf in correcting bank and other records following an ID theft – and this service is backed up by a $5 million service guarantee. The guarantee means that the company will spend up to $5 million using licensed private investigators to do whatever it takes for as long as it takes to restore a stolen identity.
“Competing products may offer basic social media and internet monitoring services, but IDShield also monitors a greater number of personal elements in the ‘dark web,’ surveying millions of data points that frequently slip under the radar, like chat rooms, malware samples and anonymous web services. IDShield offers important features such as a password vault, social media monitoring, and a full-service mobile app with push-of-a-button access to a dedicated, U.S.-based, licensed private investigator,” Stueckler added.
The day after the recent Equifax credit reporting data breach was revealed, Morgan Wright, U.S. State Department senior anti-terrorism advisor, called into CNBC offering tips on what consumers can immediately do to protect themselves from consequences of the breach. Wright revealed that he uses IDShield to protect his identity, in large part because IDShield uses professional investigators to help its members in restoring their identity.
“Consumers are smart and are acting fast,” continued Stueckler. “With 40 percent of the U.S. population, or approximately 145.5 million people, caught up in the Equifax breach, people now understand just how catastrophic a breach can be. The recent breach won’t be the last, and it is our hope that both individuals and heads of households will sign up for ID protection.”
IDShield offers white-glove service in all areas of identity management, while others only give members a do-it-yourself approach. IDShield helps consumers navigate through the complexities of a multitude of areas of exposure, often finding signs of identity theft lurking beneath the surface of a standard monitoring alert. IDShield’s team of investigators have special clearance to use government and agency databases that can help speed up recovery from personal data and ID theft.
Because IDShield covers more than just credit information, consumers can feel confident knowing that they’re already one step ahead, having the best defense during events like the Equifax data breach.
IDShield members have immediate access to the IDShield app, where they can access credit scores and receive alerts via push notifications. When members receive an alert, they can act directly from the app or get in touch with licensed private investigators. IDShield provides members access to licensed private investigators 24/7 for emergency situations. The company’s investigators have an average of seven years of experience and come from a variety of backgrounds, including banking, collection and law enforcement.