You have a new laptop to work from home to but need to access your company servers. You call up your IT team, and they assist you in downloading a VPN, but you still struggle to configure the settings. Everything should be working, but every time you try to connect, the VPN just seems to hang. Eventually, you get it to work, but even then the connection keeps dropping. You had been thinking of trying to get VPN access for your tablet device also, but after hours with support on your laptop, you decide not to bother!
Right now, you wouldn't be the only person going through these problems. The world has been forced to "go remote" and getting secure connectivity to business systems has become critical for almost every business. VPNs require complex configuring to get the right settings, and those settings are often annoyingly different across devices if indeed, your device is supported at all.
Also, the VPN in itself secures your connection, but it doesn't create a "safe working area" on the device that connects.
Under the current challenge, many companies may have solved initial remote connectivity issues with a technology like VPN. However, now we are settling into a new normal where we can expect large sections of our teams to adopt remote working for some time to come, there are shortcomings in this approach over and above the complexity which call for a more rounded approach to giving remote workers access to their business applications.
Using company devices may be an option. However, given the sudden explosion in-home working, many businesses simply do not have enough devices to provide to every one of the newly remote employees, at the same time supply of laptops is constrained, so it's difficult to "buy" your way out of the problem.
Even if you had not sanctioned a BYOD or BYOC policy before the lockdowns occurred, for many companies, they have to do so now. The issue is not just about a secure connection; it's about giving a secure environment for work applications on any device that your staff may currently have available.
Interestingly the current situation has presented a flip side of this scenario, with some employees using work computers at home and adding personal applications at a faster and more uncontrolled rate than ever before as they deploy social tools that help them connect with friends during these lockdowns.
Both scenarios create the potential for data leakage, with current work practices making it more difficult for companies to ensure their private data does not leak and end up exposed on personal devices.
BlackBerry has been wrestling with these issues for many years. Long before the lockdown forced nearly all of us to think about these problems, BlackBerry has been providing secure access to business applications for companies that had these same issues before the pandemic swept.
BlackBerry Desktop creates a containerised area on any device to securely access a work desktop environment through a web interface.
Without any complex configuration, you can swiftly grant your users secure access to email, corporate websites, servers, applications and files on their personal computers, phones or tablets. For those using business computers, BlackBerry Desktop is a containerised platform within your device logically separating your work environment from the personal area.
There is no telling how long employees may have to work from home. You need to ensure they have a reliable, strong and secure remote desktop application software that enables them to remain productive. The remote desktop will be able to complete business productivity across endpoints to all your users, without the need for VPN or VDI, complex hardware, certificates and authentication, or complicated sign-in procedures.
To find out more about BlackBerry Desktop, click here.